Shipping Policy – ShopDock

Welcome to ShopDock! We are committed to delivering your orders quickly and safely across Pakistan.

Order Processing

• All orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

• Major Cities: 5–7 business days

Please note that delivery times may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

• Flat Shipping Fee: Rs. 250 on all orders.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS, WhatsApp, or email (if applicable) so you can track your shipment.

Delivery Attempts

Our courier partner will make delivery attempts at your provided address. Please ensure your contact number and shipping address are correct to avoid delays.

Incorrect Address

If an incorrect or incomplete address is provided, your order may be delayed or returned. Additional shipping charges may apply for re-delivery.

Damaged or Missing Items

If your order arrives damaged or any item is missing, please contact us within 24 hours of receiving your parcel. We will review the issue and provide a suitable solution.

Contact Us

If you have any questions regarding shipping or your order, feel free to contact our customer support team. We are always happy to assist you.

Thank you for shopping with ShopDock!